Frequently Asked Questions
Everything you need to know about your Ludovic de Saint Sernin experience.
Where does Ludovic de Saint Sernin ship?
We offer worldwide shipping from our Paris-based atelier. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We accept returns on unworn, unwashed items with all original tags attached within 14 days of delivery. Please note that certain delicate materials and made-to-order pieces may be subject to specific return conditions.
How do I determine my size?
Our collections often feature gender-neutral silhouettes. We provide a detailed size guide on each product page to help you find the perfect fit, ranging from XS to XL.
How should I care for my LdSS pieces?
Due to the artisanal nature of our garments, particularly our signature eyelet briefs and crystal-embellished items, we recommend professional dry cleaning or careful hand washing as specified on the care label.
Are your products authentic?
Yes, all items purchased through our official online store are guaranteed authentic Ludovic de Saint Sernin products, designed in Paris and crafted with premium materials.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal and Apple Pay for a secure and seamless checkout experience.